Frequently Asked Questions

Are there ID or minimum age requirements to enter the event?

No minimum age

 

What are my transport/parking options for getting to and from the event?

Parking on the street. Charges may apply.

 

What can I bring into the event?

Water bottle is allowed.

No food and drinks.

 

How can I contact the organiser with any questions?

Message us on Facebook - https://www.facebook.com/theacademyaustralia

 

What's the refund policy?

In case of cancellation due to travel ban, the dance experience will be postponed to another date or if you wish, full refund will be made. Cancellation notice will be emailed by The Academy 3-6 days before the event. 

 

Is my registration fee or ticket transferrable?

Yes - please send us an email to info@the-academy.training

 

Is it ok if the name on my ticket or registration doesn't match the person who attends?

It is okay that someone takes your place. Don't waste that perfect opportunity!

We are the only seller in Australia - please do not buy off from an unknown seller or buy it at exorbitant prices.

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© 2020 by The Academy Xue Yuan Pty Ltd.  info@the-academy.training